TKGA Help Center
At The Knitting Guild
Association (TKGA), we strive to offer you the best customer experience. We try
very hard to address all of your questions and concerns in a timely manner, and
we ask for your patience and understanding when we don’t get to them right
away. Please allow 2–3 weeks for a response.
The FAQs below may have the answers to your questions. Please review them
before contacting headquarters. If, however, you don’t find your answer, please
contact us via email at TKGA@TKGA.com.
Here are answers to some of the most common questions we hear at TKGA:
How do I log in to the TKGA website?
Go to the LOGIN
PAGE and enter your username and password.
How do I reset my password?
Go to the FORGOT
USERNAME OR PASSWORD PAGE and follow the directions listed.
I do not wish to receive
any emails from the TKGA.
in with your username & password; go to the MEMBERSHIP tab at the top of
the page. Click on MANAGE PROFILE, under INFORMATION & SETTINGS and click
on Preferences. This will enable you to edit what you wish to receive or not
receive. Please remember to click on SAVE MY PROFILE.
do I change my username, password, mailing address, phone number and/or email
signing in with your current username & password, click on the MEMBERSHIP
tab at the top of the screen. When a drop down menu appears, click on the
MANAGE PROFILE tab. Once this page has downloaded, go to INFORMATION &
SETTINGS and click on EDIT BIO. You may make any changes to your personal
information. Reminder: click on SAVE CHANGES at the bottom of the page.
do I print my TKGA membership card?
signing in with your username & password, click on the MEMBERSHIP tab at
the top of the screen. When a drop down menu appears, click on PRINT MEMBERSHIP
What are the benefits to becoming a
member of TKGA?
Go to the MEMBERSHIP tab at the top of the screen. When a drop down menu
appears, click on MEMBER BENEFITS. The different types of memberships and benefits
are listed there along with the price of membership.
How do I purchase a TKGA online course?
Members and non-members may purchase any online educational courses located
in the online store. At the top of the TKGA website, click on the STORE tab. There
you will find the CORRESPONDENCE COURSES and the MINI COURSES listed. For a
brief description of the courses, click on CORRESPONDENCE COURSES. If you want
to purchase a course, proceed to CHECKOUT.
I joined TKGA but have not received my Cast On magazine.
Cast On magazine is a quarterly
magazine, published 4 times a year. Depending on when you join determines which
magazine will be your first issue; it can take couple of months before
receiving your first issue.
Cast On is now digital and may be viewed on the website by clicking on the CAST
ON MAGAZINE tab at the top of your screen. Click on DIGITAL DOWNLOAD which will
entitle you to view the entire magazine online. Same amazing magazine, just
You may have chosen the Digital Membership ($25.00) vs the
Individual Membership ($35.00). The Digital Membership is just that, you
receive the magazine online only; there will not be a hard copy of the magazine
mailed to you. There will not be any refunds granted after you have made your
need a previous pattern from a past issue of Cast On magazine but cannot find the pattern online anywhere. Where
is it and how much would it cost to purchase the pattern?
currently do not sell individual patterns from previous issues of Cast On magazine. If you know the issue
of Cast On the pattern is in, you may
purchase the magazine from our online store. Click on the STORE tab at the very
top of the screen. There you’ll find the magazines by year. Follow all prompts
to check out. The cost is $15.00, which includes shipping and handling. If the
magazine is not listed in our store, the magazine is not available for
am the President of a local TKGA Guild, a member of TKGA and would like to
secure nonprofit status under The Knitting Guild Association. How can I obtain
nonprofit status under TKGA?
order to secure nonprofit status for your local TKGA Guild, you will need to
establish the Guild as a nonprofit organization with a tax ID number on your
To access some valuable information about the process of obtaining non-profit
status, go to the GUILDS tab at the top of your screen. Select START A LOCAL
GUILD from the drop down menu. Under the COMPLETE PLANS TO HELP YOU RUN YOUR
GUILD, click on 10 GUILD MEETING IDEAS.
would like to donate knitting materials and/or past issues of Cast On magazines to TKGA.
are unable to accept your generous donation. We suggest you check with a local charity in
our community or one of our local guilds. To find a local guild, select the
GUILDS at the top of the screen. From the drop down box, select FIND A LOCAL
GUILD. All of our local Guilds are listed by state in alphabetical order. One
of these Guilds might be interested in your donation.
would like to attend the TKGA Conference. Is membership required to attend?
the conference is open for both Members and non-members.
I have not completed the Master’s Program, do I need to purchase the program
No, but your TKGA membership must be current in order to receive the revisions/current
instructions to the program.
Where can I find the revised
instructions for the Master’s Program?
To access the revised/current instructions, sign in with your username
& password. Click on the EDUCTION tab at the top of the screen. Select HAND
KNITTING from the drop down box. Then from the other drop down box select the
MASTER HAND KNITTING PROGRAM. From the MASTER HAND KNITTING STUDENT SECTION
click on where it says CLICK HERE, which is under GROUP. There will be several
bulleted items; click on the NEWEST VERSION OF THE MASTERS INSTRUCTIONS. This
will enable you to print and/or view the revisions.